Privacy Policy
Last Updated: February 11, 2025
DeepXL Corp ("DeepXL," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our AI Fraud Detection services, website, and related applications (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy and our practices for handling your information.
1. Information We Collect
We collect several types of information from and about you, including:
Account Information
- Name
- Email address
- Company name
- Billing details
- Other information necessary to establish and manage your account
Service Data
When you use our Services to analyze content for AI-generated and manipulated content, we process the submitted content, metadata, and resulting analysis. We do not use this data for any purpose other than providing the requested Services.
Usage Information
We automatically collect certain information about your interactions with our Services, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Access times
Communication Data
If you contact us for support or inquiries, we may collect your name, email address, communication content, and any other information you choose to provide.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing your requests and transactions
- Communicating with you about your account, updates, and support issues
- Analyzing usage trends and preferences to enhance user experience
- Detecting, preventing, and addressing technical and security issues
- Complying with legal obligations and enforcing our policies
We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may use aggregate, non-identifying information for research, analytics, and service improvement.
3. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Services, conducting our business, and servicing you. These providers are bound by confidentiality obligations and may only use your information as instructed by us.
Business Transfers
If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements.
Consent
We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption
- Access controls
- Regular security audits
- Employee training
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:
- Accessing, updating, or deleting your information
- Requesting a copy of your information in a portable format
- Objecting to or restricting the processing of your information
- Withdrawing your consent to processing, where applicable
To exercise your privacy rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and may ask for additional information to verify your identity.
6. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child, please contact us.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, including the United States where our primary processing facilities are located. These countries may have data protection laws that are different from the laws of your country.
We ensure appropriate safeguards are in place when transferring personal data across borders. For data transfers from other jurisdictions to the United States, we rely on contractual agreements that include Standard Contractual Clauses.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal obligations. We will post the updated Privacy Policy on this page and indicate the date of the latest revision. Your continued use of our Services after the revised Privacy Policy becomes effective indicates your acceptance of the changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Officer
DeepXL Corp
1007 N Orange St
Wilmington, DE 19801
Email: privacy@deepxl.ai
This Privacy Policy constitutes the entire agreement between you and DeepXL regarding the handling of your personal information. Any prior or contemporaneous understandings or agreements are superseded by this Privacy Policy.